Technology Service Agreements

Of course, an IT company must be able to fix a computer or install a printer.  Any IT company can do that.  More important than installing and fixing is the knowledge of your business, related workflows and key applications.

The technology that supports your business either increases your profitability, enables your people to perform tasks productively and improves the experience of clients working with your company, or not.

That is why we focus on the solutions described below.  And yes…we also fix hardware.

  • Support services
  • Dedicated account managers and solutions architects
  • Security monitoring systems including software to block the spread of ransomware
  • Preventative maintenance
  • IT administration
  • Support tailored to your industry and applications
Call us at 323-843-1736 for additional information

What is Zero Touch Deployment?

You wanted an easy deployment experience, and we delivered.

Thanks to a combined solution of Microsoft software and hardware, Surface devices are ready to go, right out of the box. No time-intensive device imaging. No large upfront costs. Just a simple, streamlined, and instantaneous experience.

Zero Touch Deployment consists of the combined power of:

  • Devices, software, support, and accessories that are offered on a subscription basis, under one monthly bill
  • A collection of technologies that enables IT departments to pre-configure, deploy, and secure devices with minimal infrastructure management
  • A cloud-based directory that provides a centralized location for organizations to manage their IT infrastructure, user permissions and security settings
  • A cloud suite that enrolls, secures and manages all devices across the organization
  • Bundled cloud and software solutions including Microsoft Teams, a platform designed for collaboration that keeps teams’ files and communications in a single, accessible location

Benefits of Zero Touch Deployments

Together, these five elements offer a modern, seamless combination of hardware and software. This is Microsoft’s vision for a Modern Workplace where the technology is a conduit for great work—not an obstacle to it. 

Zero Touch Deployment lowers the total cost of device and software ownership, so businesses can save their budgets for innovation. Employees can work smarter, not harder, to achieve better outputs.

The monetary savings are just as compelling. Depending on your company’s size, Surface for Business and Microsoft 365 can save organizations $943K in reduced security breaches, $687K in device and application provisioning savings, and $151K in reduced help desk calls over three years.*

But Zero Touch Deployment doesn’t just save time and labor: it enables effortless collaboration, security, and mobility. In short, it delivers the Modern Workplace, straight out of the box.